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About Us

We are Pakistan’s top notch offshore BPO and IT solutions provider all under one roof. The Calnest is a back office of the Canadian based company; we also have an office in Pakistan
info@j-senterprise.com
042-38905763
 

Process

Our Work Process

JS Enterprise is really simple to work with; our work process is quite simple catering to all sorts of clients but really effective in onboard our clients. JS Enterprise takes special care of everything and our CEO and Customer Service Manager are especially involved in the process.

Let’s Begin with Our Work Process.

Signup for Trial

Signup For Trial is the first step to get started, this step about knows each other; you’ll tell us about your requirements for work and details about why you are here and you’ll get to know about us of what we can offer.

Once we get your details, we will help you in knowing the expected and estimated budget for work.

Provide Training

Following up from the Signup step, we’ll require having a best understanding of your business. So, to proceed in this step, you’ll have to give good enough details about your product or service and share documentation and FAQs for better understanding.

The most preferred method for training is via Go to Meeting or simple voice call

Live Chat Setup

After the training step, we will be all set to complete operational requirements based on the type of service you are expecting from us.

  • For Phone Support, we will provide you with a local number where you can easily forward calls to and if it requires outbound calls, we will setup our CLI as your business number.
  • For Live Chat, we will provide you with a Live Chat admin account where you can login and customize Live Chat Settings according to your business requirements and easily install Live Chat Code on your website.
Logistics and Distribution:

In this step, we will be all set to complete operational requirements based on the type of service you are expecting from us.

  • For Phone Support, we will provide you with a local number where you can easily forward calls to and if it requires outbound calls, we will setup our CLI as your business number.
  • For Live Chat, we will provide you with a Live Chat admin account where you can login and customize Live Chat Settings according to your business requirements and easily install Live Chat Code on your website.
Service Dealing:

This step is all about knowing each other; you’ll tell JS Enterprise about your requirements for work and details about what you are looking for and you’ll get to know about JS Enterprise of what we can offer.

Finance and Accounting:

Once JS Enterprise gets your details, we will help you in knowing the expected and estimated budget for work. We keep things simple and clear to help our clients in everything we can offer them. Our Finance Policy is quite clear and you can ask our team again and again before finalizing the deal with JS Enterprise.

Human Resources:

Human Resources department is the backbone of any organization and we special take care of everything making it possible to give you the best business solutions according to your need and requirement.

Subscribe to Service:

After the free trial is over, we will wait for your feedback and feel proud to keep providing our service. At this point, payment terms and pricing will be finalized according to terms and conditions.

Payment Services:

After going through each of these events, we will wait for your feedback and we’re always on our feet providing our service. At this point, payment terms and pricing will be finalized according to terms and conditions and the nature of solutions required.

Administration

JS Enterprise as our name suggests is all about giving solutions and facilities you require for your business; we are very easy to work with and follow a simple yet effective process to onboard our clients. Our Administration including CEO and the Customer Service Manager are actively involved in the process.

Easy & Simple – No Coding Required!

you will simply need to provide us access to your help desk system or Email used for Support.

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