The JS Enterprise, Digital Marketing Company, Advertising Program Terms are here under, entered into by the customer. By signing these Terms or any document that refers or accepts these Terms electronically, the customer accepts the Terms and conditions attached to them and set up by JS Enterprise in respect of the services provided. These Terms govern Search Engine Optimization, Pay Per Click, Local Business Listing, Conversion Rate Optimization and Web Design & Development campaign(s) offered by JS Enterprise (hereinafter, ‘Campaign’) in the scope of this document, described in your Search Engine Marketing Campaign, executed by and between JS Enterprise and Customer. All parties hereby agree and acknowledge:
Campaign use is subject to all applicable JS Enterprise ad specification requirements and policies. Policies may be modified any time. Customer shall direct communication only to JS Enterprise regarding Customer’s Internet Advertising Campaign outlined on www.j-senterprise.com website by call or email to info@j-senterprise.com. JS Enterprise reserves the rights to modify ad description and wording to comply with any Policies related to our Search Engine Optimization (SEO), Pay Per Click (PPC), Local Business Listing (LBL), Conversion Rate Optimization (CRO) Advertising and Website Development and Designing.
After a customer enters into an SEO Contract with JS Enterprise, customer has to provide JS Enterprise (Customer Care Department) with certain required information for the purpose of selection of keywords. This information includes a blank form which customer is required to fill in and send back to JS Enterprise (Customer Care Department) at: info@j-senterprise.com within maximum 7 business days time after the initial payment date. If information is delayed more than 7 days then contractual period will be accordingly extended. If customer does not provide the information within 2 weeks time then JS Enterprise reserves the right to use keywords best match to customer’s services/products & geographical target market as described on the customer’s website or during sales. Customer will be informed with this selection either via email or via call. JS Enterprise reserves the right NOT to change the keywords 1 week after the selection both in case keywords were selected by the customer or by JS Enterprise. Although customer can always add keywords to existing SEO campaign but extra charges will be applied as per decided with the JS Enterprise Representative.
Predefined SEO packages as published on www.j-senterprise.com only cover Local Keywords (Combination of search term with a city name; for example “Real Estate Toronto”). If customer wishes to run SEO campaign with Generic keyword/keywords after selecting one of the predefined package then Contractual timeframe and SEO fee will be revised as per decided with JS Enterprise Representative.
On-Site SEO services can be performed only after client provides website access. Customer also has to provide any access associated with website required for SEO purpose by JS Enterprise within 7 business days. If this information is delayed by the customer then contractual timeframe will be accordingly extended. If customer is unable to provide access due to any reason then customer is responsible for all the changes/additions required by JS Enterprise. If customer delays any of the changes/additions then contractual time period will be extended accordingly. If customer does not provide the access OR unable to make the changes/additions as required by JS Enterprise within 30 days time from of date of sign up then contract will be automatically terminated and NO Refunds will be processed to the customer. JS Enterprise will not be responsible for organic listing appearance, if URL supplied by customer is not in working condition, as it will be automatically filtered out by the search engine.
If URL supplied by the customer is not in working condition anytime during the contractual timeframe then JS Enterprise will not be held responsible for any decline in ranking as this will be automatically filtered by search engines.
For activation of Local Business Listings, Customer must supply JS Enterprise with the activation code (PIN) received in mail OR by phone in order to activate the listing. Customer has to provide the PIN within (15) days after receiving it. If customer does not provide JS Enterprise the PIN within 15 days of receiving it then JS Enterprise will not be held responsible for the Rankings within Contractual duration. The Local Business Listings will only be advertised in a single geographical area and placed according to Customer’s specific industry. JS Enterprise does not guarantee specific position(s) of the Customer’s website in the search engines, but doing all reasonable and legitimate effort to move Customer’s Local Business Listing and website to the highest position possible in the Search Engine Results.
JS Enterprise reserves the right to make changes/addition both on back end (source code) of any page(s) and front end on any page(s) in content on customer’s website. This includes making changes/additions in meta tags and page headers, anchor tags, XML sitemaps, Robots.txt files, images and content and any other coding which is required as per JS Enterprise SEO strategy. If any of the said changes/additions are later altered /deleted by the customer anytime within contractual duration then JS Enterprise will not be held responsible for a decline in Ranking by search engines. If customer changes any of the mentioned work done by JS Enterprise anytime during the contractual timeframe and due to decline in ranking or no decline in ranking, customer again wishes JS Enterprise to redo any of the mentioned tasks then either the Contractual time period will be accordingly extended with same payment terms or customer has to pay extra fee for the changes.
During SEO process JS Enterprise reserves the right to advertise/use/promote customer’s name, customer’s company name, customer’s website, phone number, address and social media pages, pictures / videos on customer’s website on any of the online sources mentioned in the contract. If any of the content/pictures/video on from customer’s website does not own copyrights and yet advertised by JS Enterprise for SEO purpose, JS Enterprise will not be held responsible for any legal actions against the customer.
JS Enterprise sends its clients initial ranking report within 24-48 hours of selection of keywords. Initial report consists of natural ranking against the selected keywords for customer’s website on major search engines (Google, Yahoo, and Bing) and it is created before commencement of SEO Campaign. Ranking may vary on or after the report creation date. For performance analysis purpose JS Enterprise sends its clients Monthly Ranking Report on 5th OR 20th of every month. Date of monthly ranking report for a customer will be decided by JS Enterprise upon sending the initial ranking report.
The parameter of this decision is based on number of days closest of 30 between initial ranking report and monthly ranking report. Monthly ranking report displays natural ranking of selected keywords on major search engines (Google, Yahoo, Bing) and number of services delivered during the time from last report. Ranking may vary on or after the report creation date. Customer may request to JS Enterprise Customer Care Department to acquire the links to blogs/articles/submissions.
Customer may also acquire Google analytics report by sending a request through email to JS Enterprise customer care department. Request will be honored within 24-48 hours.
If payment is not provided within 7 days, the account will be cancelled. This would be referred to as an automatic cancellation. A full cancellation fee will be paid by the customer as described in Section 8 in case of an automatic cancellation. JS Enterprise reserves the right to a legal action against the Customer for any outstanding balances. Customer is responsible for paying all taxes, government charges, and reasonable expenses and attorneys fees JS Enterprise incurs collecting outstanding amounts. To the fullest extent permitted by law, Customer waives all claims relating to charges unless claimed within 30 days after the charge. Charges are solely based on JS Enterprise measurements for the applicable Campaign, unless otherwise agreed to in writing.
JS Enterprise reserves the right to process monthly payments 7-10 days in advance from regular payment date in case of an event of long holidays including Christmas holidays. Payments falling within the Christmas holidays can be processed 7-10 days prior to regular payment date.
Customer acknowledges and agrees that any credit card and related billing and payment information that Customer provides to JS Enterprise may be shared by JS Enterprise with companies who work on JS Enterprise behalf, such as payment processors and/or sales agents, solely for the purposes of effecting payment to JS Enterprise and servicing Customer’s account. JS Enterprisemay also provide information in response to all valid legal processes, or to establish or exercise its legal rights or defend against legal claims. JS Enterprise shall not be liable for any use or disclosure of such information by such third parties.
All terms and conditions of JS Enterprise are applied to renewals. Search Engine Marketing Campaign is subject to automatic renewal under same terms and conditions as specified in original agreement for the same duration as specified in original contract except the set up fee and payment amount. Payment information (Billing information) specified in the contract will be used for purpose of payment for renewal. Renewals are subjected to a discount on payments which is described in the Section 6. Customer needs to send JS Enterprise a written request 7 days prior via email or via call in case automatic renewal is not required.
In case selected key phrases of a Search Engine Marketing Campaign (SEMC) are appearing on the first page of Google in full OR in partial, any time after first 24 hours of sign up with JS Enterprise AND customer wishes to cancel the service then Cancellation fee will be higher of 20% of total package price (as on the contract) OR remainder of the total package price (as on the contract) still payable by the customer.
Renewed SEMC’s may cancel any time by paying cancellation fee of 20% of total renewed package price.
JS Enterprise will create Customer’s Local Business Listing in the contracted search engines as well as optimize and promote Customer’s website through Internet Search Engines and/or Social bookmarks and/or Web directories and/or Link Building Services and/or Article/Blogs Distribution (as states in the contract). JS Enterprise may take up to thirty (30) calendar days from the payment date to process the data entry and to activate contracted service for the client.
For activation of Local Business Listings, Customer must supply JS Enterprise with activation code received in the mail or by phone in order to activate the listing (search engine specific). JS Enterprise reserves the right to refuse Local Business Listing creation with specific keyword within first thirty (30) days after activation due to inability to fulfill Local Business Listing due to reasons unrelated to JS Enterprise. JS Enterprise may substitute the keywords to generally accepted keywords or by modifying spelling to fulfill the contractual obligation under Local Business Listings (LBL) Package.
The Local Business Listings will only be advertised in a single geographical area and placed according to Customer’s specific industry. Local Business Listing Advertising in additional geographical areas can be created under a new Advertising Package. JS Enterprise is not responsible for accuracy of information provided by the customer. JS Enterprise does not guaranty the appearance on the ad outside the country of the advertised geographical location, due to language and regional settings.
JS Enterprise does not guaranty specific position(s) of the Customer’s website in the search engines, but doing all reasonable and legitimate effort to move Customer’s Local Business Listing and website to the highest position possible in the Search Engine Results. Images and Video content supplied are not guaranteed to appear due to possibility of technical issues unrelated to JS Enterprise. JS Enterprise does not guarantee appearance of the ad, if URL supplied by customer is not in working condition, as it will be automatically filtered out by the search engine.
Homepage Design – Once site design is signed off on (via email consent), design is considered approved. Any subsequent changes to design are billable at our standard hourly rate.
Navigation – Once site outline/map is signed off on (via email consent), site navigation is considered approved. Any subsequent changes to navigation are billable at our standard hourly rate.
Content – Provision of content is customer’s responsibility.
Text content – Copy for all website pages/links needs to be delivered as one electronic, proof-written batch. Two rounds of revisions will be provided free of charge. Subsequent revisions will be billable at our regular hourly rate.
Copy development –Development of copy is accomplished via JS Enterprise Web Development interviewing the client about the topic areas to be addressed on their web pages. JS Enterprise then composes appropriate copy, submits to the client for review, edit, and approval. Approved copy is then posted to the web pages.
Graphical content – Images outside of the website design must be provided in digital form or in a form that can be easily scanned, unless otherwise provided for in customer’s contract.
Database Implementation – Entry of data for database applications is considered client’s responsibility. Entry of data by JS Enterprise is billable, unless otherwise provided for in customer’s contract.
Email – We offer free domain-based email accounts to our clients.
Training – For websites with administrative backends, training sessions will be provided.
Technical Support – We offer local, in-house phone support to our clients. We do not normally bill for technical support depending on the problem’s fault, severity, and time invested.